Wikinvest Wire

One of many, apparently

Wednesday, July 25, 2007

Whatever caused Bad Macro to be shut down has apparently had a similar effect on a number of other blogs just within the last few days.


Here's a note from someone at Google in reply to one of the Help Group messages:

Hey all,

I'm not here to get into a large discussion about politics, corporate, Blogger, or otherwise, but I do want to apologize for any frustrations and inconveniences that pop up due to our Spam filter. I know it sucks to be locked out when you want to publish. That said though, there's a swift and easy way to get reviewed. If you're forced to complete word verifications before publishing (but you're not locked out of your blog), then all you have to do is click on the "?" on your post editor and request a review. Alternatively, if you're locked out of your blog completely, you should be able to request a review by clicking on the "Contact Blogger Support" link on your dashboard. After requesting a review, you should hear back from The Blogger Team within 24-48 hours (barring any weekends and holidays), unless you are in fact violating Blogger's Terms of Service. There's no need to send multiple emails, one will do the job. Sending multiple emails simply means there's more emails for us to go through.

If you're blog was incorrectly flagged as Spam, I can't give you the one reason our filter caught your blog. You just happened to get caught, and for that, we apologize. Know that we're continuously working to improve our filter, so we don't catch folks like you in the future. In the meantime, thanks for your patience.

- Jordan
This reminds me of the time I set up a website using Yahoo! a few years ago - there is simply no way to actually talk to someone at the company about a problem and sending emails is like dropping a letter into an abyss.

From their point of view, it's easy to understand why they do this, but from my point of view, it is maddening.

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